dicebet Privacy Policy

1. Introduction

dicebet ("dicebet," "we," "us," or "our") operates the online gaming platform accessible at dicebet.cc. We are committed to protecting the privacy and personal data of all users ("you," "your") who access or use our Platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as other applicable data protection laws. By registering an account or using the dicebet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Data We Collect

dicebet collects the following categories of personal data from users of the Platform:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government-issued ID number	Account verification, age verification, KYC compliance
Contact Data	Email address, mobile number, home address	Account communication, support, notifications
Financial Data	GCash number, bank account details, transaction history	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, device type, browser, operating system	Platform security, fraud detection, analytics
Usage Data	Games played, session duration, betting history	Responsible gaming monitoring, product improvement
Marketing Data	Communication preferences, promotion responses	Sending relevant offers (with your consent)

We do not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is required — such as a government-issued ID — it is handled with heightened security controls and access restrictions.

3. How We Collect Data

dicebet collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Identity verification data from licensed KYC service providers; fraud prevention data from security partners; payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.
• Publicly available sources: Information from public databases where necessary for fraud prevention or regulatory compliance purposes.

4. How We Use Your Data

dicebet processes your personal data for the following purposes, each supported by a lawful basis under applicable data protection law:

• Account management: To create, maintain, and administer your dicebet account, including verifying your identity and age (21+ requirement).
• Service delivery: To provide access to games, process bets, and facilitate deposits and withdrawals on the Platform.
• Legal and regulatory compliance: To comply with anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and other applicable Philippine laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other security threats on the dicebet Platform.
• Responsible gaming: To monitor gaming behavior and enforce responsible gaming tools such as deposit limits and self-exclusion where requested or required.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing communications: To send you promotional offers, bonuses, and news about dicebet — only where you have given your consent or where permitted by applicable law. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features and performance of the dicebet Platform.

dicebet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Sharing Your Data

dicebet does not sell your personal data. We may share your data with the following categories of recipients only where necessary and subject to appropriate safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other licensed payment service providers, solely for the purpose of processing your transactions.
• Identity verification providers: Licensed KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where disclosure is required by law or court order.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection vendors who process data on our behalf under strict data processing agreements.
• Professional advisers: Lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

All third parties with whom dicebet shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to dicebet.

6. Data Retention

dicebet retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Marketing preference data is retained until you withdraw your consent or request deletion, whichever is earlier.
• Technical and usage data collected via cookies and logs is retained for up to thirteen (13) months from collection.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with dicebet's data disposal procedures.

7. Data Security

dicebet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the dicebet Platform.
• Encryption of sensitive data at rest, including financial information and government ID data.
• Role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent necessary for their role.
• Regular penetration testing, vulnerability assessments, and security audits conducted by independent third parties.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures to detect, contain, and notify affected users and the National Privacy Commission in the event of a data breach, in accordance with NPC Circular 16-03.

While dicebet takes all reasonable steps to protect your data, no system is completely immune to security risks. You are encouraged to use a strong, unique password for your dicebet account and to enable any available two-factor authentication features.

8. Cookies & Tracking Technologies

dicebet uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for security, session management, and core functionality.
• Performance cookies: Collect anonymized data about how users interact with the Platform to help us improve performance and user experience.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalized experience.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent and can be disabled at any time.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the dicebet Platform.

9. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by dicebet:

• Right to be informed: You have the right to know what personal data dicebet collects about you and how it is used.
• Right of access: You may request a copy of the personal data dicebet holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your dicebet account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the dicebet Data Protection Officer using the contact details provided in Section 12 of this Policy. dicebet will respond to all verified requests within thirty (30) days of receipt.

10. Minors

The dicebet Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. dicebet does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the dicebet Platform, please contact our support team immediately so that we can investigate and take appropriate action.

11. Changes to This Privacy Policy

dicebet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify you via the Platform or by email to your registered address at least fourteen (14) days before the changes take effect.

Your continued use of the dicebet Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how dicebet protects your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by dicebet, please contact our Data Protection Officer:

• Email: [email protected]
• Support: Live chat available on the dicebet Platform
• Response time: Within 30 business days for formal data subject requests

You also have the right to file a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have not been adequately addressed by dicebet.